Got a Question? Why not see if your question is answered below:

Q: Need to make an amendment to your order?

Please send us Facebook inbox message. As our production processes run 24 hours a day, it is unlikely that we will be able to make any adjustments to the order but we will do our best to help you. Please note there is an HK$100 administrative charges for this service.

Q: Where is my order?

You may email us at cs@fanid.asia and let us know your name, order number and the full delivery address for order tracking.

Q: Having trouble placing your order?   

Please email us at cs@fanid.asia or send us Facebook inbox message.